Technical
  Overview: Agency Systems and Pervasive SQL require resources on your workstation, network and server in order to function properly. In addition to these resources, you must have adequate memory on the station hard drive, and optimally a "Current" Processor for speed purposes. This document details the network and hardware…
Overview:   Agency Systems is a network dependant application.  In a typical setup the programs and data are located on a dedicated server or master workstation.  This means that your network is an important piece for the performance and sustainability to run Agency Systems.  Below are some key items and…
Overview: Agency Systems uses many database files to record financial data and your day-to-day system activity. As with any system, there is always the potential for a hardware or software system failure, and that failure can corrupt Agency Systems data files. To keep your data safe from hardware failure, theft,…
Overview: The information in this article provides answers to the most common questions that we encounter during the initial installation process.   Process: How long will the installation take? Agency Systems normally takes less than 1 hour to install on the server or main machine, and 20 minutes per client…
Overview: When Agency Systems is purchased it is licensed for a single location. However, there are additional charges for running Agency Systems at multiple locations. Contact your sales representative for more information on pricing. This document details how to run Agency Systems in WAN environment.   Process: If you desire…
Overview: Microsoft recently made enhancements to their security settings on the Windows platform. Due to this enhancement a user may be prompted with a security warning when launching Agency Systems. This document will walk you through the process of turning off the security warning.   Process: 1. From the Windows…
Overview: This document covers how Windows Auto Complete effects the Policy View Module, and how to fix this issue.   Process: What is Windows AutoComplete?   Internet Explorer includes a feature called AutoComplete that keeps track of information that you've recently typed, such as Web site addresses, information in forms,…
Overview: Receive the error message "The RPC Server is unavailable" after closing Agency Systems, or printing a label using the DYMO print button.    Process: The error occurs if the DYMO productivity software installed on the local machine is out of date.  Simply update the software to the latest version,…
Overview: Agency Systems is a shared program that is located on your offices network.  Due to this our application is dependent on the network infrastructure that the program resides on.  In general a c0000006 error is an indication that you have lost connection to the “master / server” machine.  We…

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